Effective Training

This Webcast was recorded on November 28, 2007.

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Revisiting How the Four Levels Can Boost Training Results

First developed in 1959, the "Kirkpatrick Model" for evaluating training programs is the most widely used approach in the corporate, government and academic worlds.

This four-level evaluation model focuses on four key areas: reaction, learning, behavior and results — with each successive level representing a more precise measure of the effectiveness of a training program.

This Webcast provides you with an introduction to the four-level evaluation model and offers case studies showing how the approach is being used successfully in a wide range of programs and institutions. Join us for this insightful program where you’ll:

• Obtain a working knowledge of the four levels of evaluation
• Gain an understanding of the key principles to conducting effective training
• Become familiar with a variety of evaluation methods and tools for each of the four levels
• Discover how to get managers and stakeholders on board to leverage training success
• Be able to go to your stakeholders and present a compelling case for learning
• Make a significant contribution to the bottom line

This Webcast has been designed for HR directors, training directors, learning professionals, instructional designers, and other managers working to boost employee performance.

About the Presenters:

As Professor Emeritus at the University of Wisconsin, Donald L. Kirkpatrick, Ph.D., is a former national president of the American Society for Training and Development and regularly conducts evaluation workshops for ASTD and other organizations in both the private and public sectors. He has consulted on management training and development to a wide range of companies including Blockbuster, Caterpillar, Coca-Cola, Eastman Kodak, GE, Honeywell, IBM, Johnson Wax, Kemper Insurance, the Mayo Foundation, and the U.S. Civil Service Commission. His books include Evaluating Training Programs: The Four Levels and Implementing the Four Levels: A Practical Guide for Effective Evaluation of Training Programs. He was elected to the HRD Hall of Fame in 1997.

James D. Kirkpatrick, Ph.D., is a vice president, for First Indiana Bank in Indianapolis Indiana. He is also director of the corporate university. He is an adjunct professor in the MBA program at the Indiana School of Technology, member of cofounder of the downtown Indianapolis Organizational Development Network, and is on the Board of Directors for the American Red Cross. He has written a number of books, including Transferring Learning to Behavior: Using the Four Levels to Improve Performance and Implementing the Four Levels: A Practical Guide for Effective Evaluation of Training Programs.

For additional training on this topic, consider these AMA seminars:

• Human Resources Measurement and Metrics
• Training the Trainer
• Instructional Design for Trainers
• Internal Consulting Skills for the Human Resources Professional

To learn more, read these AMACOM Books:

• The New Human Capital Strategy, by Bradley W. Hall
• The AMA Guide to Management Development, by Daniel R. Tobin and Margaret S. Pettingell
• The Trainer’s Toolkit, 2nd Edition, by Cy Charney and& Kathy Conway
• One Foot Out the Door, by Judith Bardwick
• Improving Employee Performance Through Appraisal and Coaching, by Donald L. Kirkpatrick