Managing the Multicultural Workforce Using the MBTI^® ToolMeeting No: 67722

Overview

Globalization and changing workforce demographics within the U.S. mean that managers must learn to deal effectively with multinational, cross-cultural and ethnically diverse colleagues and employees.  The very skills and tools that managers have successfully used in the past often don’t work as effectively when interacting with people from different cultures.  A survey of Fortune 500 companies identified having culturally competent leaders as the most important factor for business success.  The same survey indicated that these companies overwhelmingly recognize the need for their leaders to develop additional knowledge and skills to be effective.

Although doing business globally seems to be a no-brainer, it’s easier said than done. The very characteristics American managers pride themselves on: being direct, frank, in-your-face, accountable, are almost unique in the world. And, we might add, a source of much misunderstanding and friction.

Applying knowledge from MBTI® type can help managers identify differences and modify their style to be more effective.  Type identifies inborn personality patterns that cross cultures. Cultural norms affect the ways type preferences are expressed.  Putting the two together provides a powerful perspective and effective, practical tools for developing cultural competence.

This workshop will draw on the MBTI® tool and models of culture to increase managers’ knowledge and effectiveness in the new global environment by:

• Defining the components of culture
• Analyzing the impacts of type and culture on work values and work styles
• Giving specific tips and direction for managing employees from various cultures

Product Description

This one-day On-Site workshop includes:

• An examination of models of culture in relationship to psychological type
• Evidence for the universality of psychological type
• Clarification of the essence of the type preferences and types
• Impacts of cultural norms and values on the expression of type
• Assessment of type distribution samples—representative samples and samples of convenience
• Ways U.S. managers need to modify their natural styles to be more effective with multinational and ethnically diverse groups.

Who Should Attend

Leaders, managers, and supervisors in organizations with multicultural workforces, as well as human resource professionals who present training programs and do coaching for leaders and managers in those organizations will benefit.  This workshop is especially valuable for organizations currently using the MBTI® instrument.

Benefits

• Confront the challenges of the changing workforce
• Develop a perspective to understand the impacts of cultural differences at work
• Discover ways to bridge the gaps using understanding of culture and MBTI® type
• Develop self-awareness of your managing style and its impacts
• Identify practical steps to manage multicultural employees more effectively

Learning Objectives

• Identifies key cultural differences impacting work values and styles
• Discovers their own natural managing style developed from their MBTI® type and their culture
• Recognizes their strengths and areas needing modification to be effective in the multicultural workforce
• Practices flexing their style in providing feedback and motivating employees
• Develops an action plan for using this workshop as a starting point for their development of cultural competence in managing

Instructional Methods

In this one-day, intensive workshop, instructors present information through presentations and large group discussions. Attendees will then engage in small group work and receive individual assessments.

Outline

• Challenges of managing in a global organization—present and future
• Cultural differences in key work behaviors—two models
• Universality of type and type distributions
• Nature and nurture:  relationship between culture and psychological type
• The essence of the type preferences and types
• Identify impacts of cultural norms and values on the expression of type
• Recognize strategies for modifying natural and cultural leadership styles to be more effective with multinational and ethnically diverse groups.
• Apply the information to self with action plan.

Need to Get Started Right Away?

Just click here for an On-Site request form. Or, call us today at
1-877-566-9441 to get more information or to arrange for an On-Site Workshop to be delivered at your organization.